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Glossary · FMCSA & freight

Process agent

Also called: BOC-3 agent, Blanket agent

Definition

A process agent is a person or company designated to accept court papers and legal notices for a carrier, broker or freight forwarder in a particular state.

Registered carriers, brokers and freight forwarders designate process agents on a BOC-3 filing: carriers for each state they operate in or cross, brokers for each state where they have offices or write contracts (49 CFR 366.4T). Blanket companies offer a single filing that covers every state. Changes to a designation must be reported to FMCSA within 30 days, and in some cases an entity acts as its own agent.

For a factor, the process agent is where legal papers go if you sue a client or a debtor broker. It is also a weak but real data point. Large blanket agents serve very many carriers, so sharing one means little, while a small local agent shared by a cluster of new authorities can be one thread linking related entities.

The carrier check shows the agent on file with the rest of the carrier's record.

Sources

  1. 0149 CFR 366.4T: Process agents, required states · eCFR
  2. 0249 CFR part 366: Designation of process agents · eCFR
  3. 03FMCSA BOC3, All With History (legacy L&I) · data.transportation.gov, last refreshed 2026-05-14

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