Glossary · Fraud
Carrier impersonation
Also called: Carrier identity theft, Identity theft
Definition
Carrier impersonation is posing as a real, established motor carrier, using its name and USDOT and MC numbers, to book loads, apply for factoring or redirect its payments.
Impersonation doesn't require control of the carrier's accounts. A lookalike email, a spoofed phone number, a forged insurance certificate and a copy of the real company's paperwork are often enough. Account takeover goes one step further, changing the carrier's FMCSA record or seizing its mailbox.
For a factor there are two exposures. An impersonator applies to you as the real carrier, passing every FMCSA check because the record is genuine. Or an impersonator writes to the real carrier's brokers, or to you, to move payments to a new account. FMCSA lists identity theft among the fraud it designed Motus to reduce.
Call the carrier at a phone number with history, verify that the person applying is the company official or an authorized officer, and confirm bank ownership. See carrier identity theft and run a carrier check.
Sources
- 01Federal Register: Availability of Motus, FMCSA's New Registration System · FMCSA notice, 2026-04-29